Shipping Policy
Free Shipping and Order Tracking
We offer free insured shipping on every order within the U.S.A.
If you have already ordered, please
click here to view your
Order Status.
|
Your Order |
Included With Your Order |
Shipping Upgrade Options |
|
Less than $250 |
In-Store Pick Up
Free UPS Ground®(Contiguous US)
|
UPS 2Day® $24
UPS*Overnight® $32 |
|
Between $250 and $1000 |
In-Store Pick Up
Free UPS 2Day® |
UPS Priority $32 *Overnight® |
|
Over $1000 |
In-Store Pick Up
Free UPS Priority *Overnight® |
|
|
Loose Diamonds |
In-Store Pick Up
Free UPS Priority *Overnight® |
|
|
APO / FPO Shipments |
Free USPS Priority Mail® |
|
Once your order has been processed, it will be delivered to you according to one of the options above. If you have any questions concerning Shipping Methods or to upgrade your shipping method, please call
1-800-658-9799
To check the status of your order any time, seven days a week, view your
Order Status.
*Please Note: Overnight shipping refers to the shipping method
once your order is processed. Orders may still take up to
10 days to be delivered to you as the manufacturing process can vary depending on the item being purchased.
In-store Pickup: You will receive an email indicating the order is ready for pickup. Please bring this email and a Photo ID to the store for proof of purchase.
Saturday Delivery: When placing your order, select FedEx Priority Overnight and add request for
Saturday Delivery for $44.00
Adult Signature: To receive your shipment, an adult must be present and sign for the package. You can also request that the package be sent to the closest UPS
location for pick up. To arrange this, please call one of our customer service agents at
1-800-658-9799
It’s a surprise. Please help me!
If you are making this purchase for an engagement or another special occasion and want it be a surprise, we suggest that you ship the package to your nearest UPS location. You can choose this option on the order.
